About Michaels: Michaels Stores, Inc., more commonly known as Michaels, is a privately held chain of 1,252 American and Canadian arts and crafts stores, as of January 2021. It is one of North America’s largest providers of arts, crafts, framing, floral and wall décor, and merchandise for makers and do-it-yourself home decorators.
Solution: Designed and implemented a fast close transformation framework that effectively reduced the closing time from almost 20 days down to about 5 days.
Benefits: Close cycle time and the company saved hundreds of working hours each month on its closing cycle.