Motiva

Problem statement:

When Motiva was a joint venture between Shell and Saudi Aramco, it was supported by Shell’s shared services operation – primarily out of the Philippines. The challenge was that Motiva was paying a large amount of money to Shell but was not getting the type of services and reporting that it needed.

About Motiva: Motiva Enterprises, LLC, is an American company that operates as a fully owned affiliate of Saudi Aramco. Headquartered in Houston, Texas, it had a revenue of $500 Million. Motiva operates as a distributor of Shell and 76 branded gasolines within its operating territory.  

The company began as a 50–50 joint venture between Shell Oil Company (the wholly owned American subsidiary of Royal Dutch Shell) and Saudi Aramco (which had previously partnered with Texaco) in 1997. 

Solution:  We designed an SSC solution to split Motiva from Shell’s Shared Services Center, effectively moving the delivery of all finance & accounting activities for Motiva to Tulsa, Oklahoma. 

Benefits:  Motiva finally was able to see its cost structure and under the BPO services of a third-party services provider, the company finally created an operating unit that supported its finance & accounting needs.